Performance gaps can be solved by a well-designed elearning course. These gaps refer to the distance between the current capabilities of employees and what they need to possess in order to be what the job requires of them. The online training courses should be able to bridge this gap so the employees can be as productive as possible. This is what the business will need for it to improve and thrive in the industry. It is how the company can stay competitive in a very stressful market.
There are certain elements in a training course that you need to focus on in order to bridge this gap. It is important to note that there are cases wherein it will take more than one elearning course to completely bridge these performance gaps. That means these elements should be present in all of them – or at least, depending on what skill or knowledge you are targeting in a particular course.
To start with, here are the elements that you need to focus on when you are trying to deal with the performance gap in the workplace.
Simulations
Start by letting them experience real-world scenarios and consequences without the real risk. Most of the time, the performance gap are narrowed as an employee gains experience. They have to know how to deal with the consequences of their actions so they can apply it in the real-world. Make sure the pressure is felt in the training program so they will be motivated to make the right choices or learn from their mistakes.
Feedback
Another element that you need to concentrate on is the feedback system of the elearning course. It is not enough that you setup one. You have to actively use it and encourage the other participants to do the same. Through constructive feedbacks, learners can identify areas that need improvement. The beauty about online training programs is the ability to provide immediate feedback. If you see something that requires attention, it is easy to make a comment or send an email. Even if the employees themselves find errors in the training while they are using it, they can easily send their feedback so you can immediately work on it.
Accessibility
An elearning course can easily be accessible. This is one of the strengths of online learning. You are able to give anyone access to a simple login system. This allows employees to get the information and resources that they need whenever it is required by their job. This can help them bridge the performance gap as they encounter it.
Online community
Finally, you have to setup an online community among the employees that will be using the same course. This will open a platform that will help them communicate with each other so they can provide support. This is especially helpful when there is a team involved. They can learn together and compare notes. They can be the support system that will help everyone bridge the performance gap in the workplace.
Think about these elements when you are creating elearning courses for employees. If you can set up the training program well, you can be assured that any performance gap will be addressed and eliminated.
Image courtesy of aechan for FreeDigitalPhotos.net