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Module 1: Overview of Systems Management Server 2003
Microsoft Systems Management Server (SMS) 2003 provides powerful
desktop administration tools for managing hardware inventory, software
inventory, software distribution, and remote client troubleshooting.
As an SMS administrator, you will need to know how to configure and
manage these tools. This module introduces the key features of SMS
2003, explains differences between SMS 2.0 and SMS 2003, and describes
the primary components of the SMS 2003 infrastructure.
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Where SMS Fits
in the Windows Server System
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Describing How
SMS 2003 Features Provide Change and Configuration Management
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Explaining SMS
Hierarchies
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Explaining SMS
Site-to-Site Communication
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Explaining SMS
Site and Roaming Boundaries
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Discussion:
Overview of Systems Management Server 2003
Module 2: Exploring SMS Site Architecture
In this module, you will learn how Microsoft Systems Management Server
(SMS) 2003 is implemented as a site. You will explore the properties
of the principal site system—the SMS site server. You will learn how
to install and use the SMS Administrator console and other tools that
allow administration and support of an SMS implementation. You will
also learn about the new role of the Active Directory directory
service in SMS and how SMS uses related technologies such as
Background Intelligent Transfer Service (BITS), Microsoft Windows
Management Instrumentation (WMI), and the Windows Installer (MSI).
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Introduction to
the SMS Site Server
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Exploring the
SMS Administrator Console and the SMS 2003 Toolkit 1
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Explaining the
Role of Active Directory in SMS 2003
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Explaining How
SMS Uses Dependent Technologies
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Discussion:
Exploring SMS Site Architecture
Module 3: Preparing to Deploy the SMS Clients
In this module, you will learn how to prepare for Microsoft Systems
Management Server (SMS) client deployment. This process involves
configuring and deploying the site systems required to support clients
and using discovery methods to identify resources.
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Introduction to
the SMS Clients
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Discovering
Resources
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Deploying the
Site Systems That Support Client Installation and Client/Server
Communication
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Discussion:
Preparing to Deploy the SMS Clients
Module 4: Deploying SMS Clients
In this module, you
will learn to deploy the Microsoft Systems Management Server (SMS)
Advanced Client and the SMS Legacy Client. You will learn about
available installation methods and their benefits. You will also learn
how to isolate problems that you might encounter during Advanced
Client installation.
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Deploying the
Advanced Client
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Deploying the
Legacy Client
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Isolating
Problems When Installing SMS Clients
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Discussion:
Deploying SMS Clients
Module 5: Collecting Inventory and Software Metering
In this module, you
will learn to use Microsoft Systems Management Server (SMS) hardware
and software inventory collection features to collect a wide variety
of information about client computers and files in an SMS hierarchy.
By collecting hardware and software inventory data with SMS 2003, you
can build a rich database of details about the computers in your
company. You will also learn to use software metering to identify
which applications are
being used in your company.
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Introduction to Inventory Collection
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Collecting Inventory Information
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Extending Inventory Collection
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Configuring Software Metering
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Discussion: Collecting Inventory and Software Metering
Module 6: Querying and Reporting Data
You can create and run
queries to locate objects in a Microsoft Systems Management Server (SMS)
site database that match your query criteria.
Queries are most useful for extracting information related to resource
discovery, inventory data, and status messages. Reports allow systems
administrators to easily organize and display information about the
computers managed by SMS. Reports are managed in the SMS Administrator
console, but they are viewed in either the SMS Administrator console
or Internet Explorer. In this module, you will create, run, and view
queries and reports. You will also learn how to deploy the reporting
point site system.
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Introduction to the Architecture of Data and Status Queries
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Creating and Running Queries
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Configuring and Deploying a Reporting Point
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Configuring and Running Reports
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Creating and Running Dashboards
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Discussion: Querying and Reporting Data
Module 7: Preparing an SMS Site for Software Distribution
In
this module, you will learn about the Microsoft Systems Management
Server SMS software distribution process. You will learn about the
flow of
software distribution and the roles played by the site, the SMS
objects used to distribute software, and the SMS client. Finally, you
will learn how to prepare the site for software distribution by
allocating distribution points and configuring the SMS client.
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Explaining How SMS Distributes Software
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Managing Distribution Points
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Configuring Software Distribution and the Advertised Programs Client
Agent
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Discussion: Preparing an SMS Site for Software Distribution
Module 8: Managing Software Distribution
The
Microsoft Systems Management Server (SMS) software distribution
feature
automates the distribution of programs to SMS clients. These programs
run on the client computers to perform tasks such as installing
software or scanning the client’s hard drives for viruses.
In
this module, you will learn to distribute software to SMS clients by
creating a package and then advertising a program from the package to
a collection of clients. In Module 7, the first stage of the software
distribution sequence was discussed. This module will build upon the
previous module and discuss the three remaining stages of the
distribution sequence.
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Configuring Software Distribution Objects Using a Software
Distribution Methodology
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Creating and Configuring Collections
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Creating and Configuring Packages
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Creating and Configuring Advertisements
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Managing Software Installation at the Client
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Monitoring Software Distribution
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Discussion: Managing Software Distribution
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Lab A: Using SMS Software Distribution to Deploy an Office
Application
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Creating a System-targeted Application Deployment
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Verifying the Application Distribution
Module 9: Implementing SMS Software Update Tools and Managing Update
Deployment
In
this module, you will learn to implement Microsoft Systems Management
Server (SMS) software update scanning tools and manage the deployment
of security and Microsoft Office updates.
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Explaining How the Software Update Process Works
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Installing the Software Update Scanning Tools
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Performing Software Update Inventory
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Deploying and Verifying Software Updates
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Discussion: Implementing SMS Software Update Tools and Managing
Update Deployment
Module 10: Using Remote Tools for Client Support
Microsoft Systems Management Server (SMS) 2003 Remote Tools is a suite
of complementary applications that you can use to access any client in
an SMS hierarchy that has the Remote Tools Client Agent components
installed. By using Remote Tools, you can provide assistance and
troubleshooting support from your computer to clients within your
site. You can use Remote Tools to access and control clients that are
using the Legacy Client or the Advanced Client.
You
can use Remote Tools across a wide area network (WAN) or Microsoft
Remote Access Service (RAS) links to assist clients at remote
locations. Remote Tools supports RAS connections with a minimum speed
of 28.8 kilobits per second (Kbps). You can also establish a
connection to your organization and then access clients on your
network.
In
addition to SMS Remote Tools, SMS 2003 integrates Remote Assistance
and Remote Desktop Connection into the SMS Administrator console for
assisting applicable clients. You can also use the SMS Administrator
console to manage and configure Remote Assistance settings for
applicable clients on a site-wide basis.
In
this module, you will learn to configure and use Remote Tools to
assist the help desk and to provide troubleshooting support to
clients.
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Introduction to Remote Tools
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Configuring the Remote Tools Client Agent
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Using SMS Remote Tools in Troubleshooting
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Discussion: Using SMS Remote Tools
Module 11: Working with SMS Hierarchies
In
this module, you will learn how to work within a Microsoft Systems
Management Server (SMS) site hierarchy. The sites in your organization
can be connected to create a single site hierarchy. Occasionally, site
hierarchies must be modified and new sites must be created and added.
The SMS secondary site is ideal for simplifying the installation and
management of small branch offices. In this module, you will learn how
to configure sites and work within a site hierarchy.
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Introduction to the SMS Site Hierarchy
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Configuring Site Communications
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Installing a Secondary Site Server
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Managing Roaming Clients in an SMS Hierarchy
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Discussion: Working with SMS Hierarchies
Module 12: Performing Site Maintenance, Backup, and Recovery Tasks
In
this module, you will learn how to perform site maintenance tasks and
prepare for Microsoft Systems Management Server (SMS) backup and
recovery operations.
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Planning is essential so that you can recover SMS sites and
hierarchies quickly with the least possible amount of data loss.
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Performing Site Maintenance
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Performing an SMS Site Backup
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Recovering an SMS Site
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Discussion: Performing Site Maintenance, Backup, and
Recovery Tasks
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